The Sacramento Hotel Association held its annual gala where they honored outstanding hotel employees - housekeepers, front desk clerks, cooks, bussers, guest service agents and laundry workers. It was a fantastic evening, built around a "Bollywood"…
Read MoreYou’ve seen them as many times as I have: These Internet “lists” that rank the best places in the world to propose marriage, ride a bike, raise kittens, open a small business or drink the best beer in the world. Actually, I made that last one up but…
Read MoreHoots and honks were pretty much the only noise in the air on my recent ride along the American River Parkway bike trail, which is just five minutes from our downtown office. As the sun was setting and dusk was stirring the native wildlife, sights of…
Read MoreI had lunch with a prospective travel and tourism client last week and we enjoyed a little downtown Sacramento dining, I mentioned that one of the things that make the Sacramento Convention & Visitors Bureau stand out is the level of personal service…
Read MoreIn less than a month the streets of Sacramento will be alive with World Class Cycling when the Amgen Tour of California returns to downtown Sacramento. Sunday May 16 to be exact. This promises to be one of the best Sacramento weekend events you don't…
Read MoreI'd like to relate a little story of a customer service experience I had while traveling on business. I had to do a promo show in Long Beach (for customers who will be meeting in Sacramento the following year, I often travel to the current year…
Read MoreA few days ago a student tour operator I work with, Fannie, frantically called me from Canada. The flight home for her student group from Sacramento to Orange County had been delayed two hours. Due to the delay, plans changed. Initially, they had not…
Read MoreHello again from the the Wine Gal. In this blog I will talk about Bogle white wines! I wanted to wait to taste the 2009 Sauvignon Blanc before I wrote this. This wine was just introduced to the tasting room this past week. I wanted to make sure it…
Read MoreThe Sacramento Bee recently wrote an article about “World-Class Cities” and if Sacramento is on track to being one of them. They also posed the question of if that definition is something that residents really want to aspire to and what would it mean…
Read MoreWhat do you think of when you hear the word cafeteria? For me, it conjures up images of childhood meals served by lunch ladies in hair nets. However, when the cafeteria concept is combined with a unique space and comfort food menu created by local…
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